Frequently Asked Questions
General
What areas do you cover?
We serve London, South Woodford, Essex, and surrounding areas. Contact us to confirm availability in your location.
Do you work with both residential and commercial clients?
Yes, we install, maintain, and repair air conditioning and ventilation systems for homes, offices, shops, restaurants, and more.
Are your engineers certified?
Absolutely. All of our engineers are F-Gas certified, REFCOM registered, and trained to work to the highest safety standards.
Installation
How long does a typical installation take?
Most single-room installations are completed in 1 day. Multi-zone systems may take 2–3 days depending on complexity.
Do I need planning permission to install air conditioning?
In most cases, no — especially for internal units. We’ll advise you if your property requires special permission.
What brands do you install?
We work with all major brands and are approved installers for Daikin and Mitsubishi Electric.
Maintenance & Repair
How often should I service my AC unit?
We recommend servicing once a year for domestic systems and twice a year for commercial units.
What happens during a maintenance visit?
We clean filters, check gas levels, inspect key components, test performance, and provide a condition report
Do you offer emergency repairs?
Yes. We offer same-day and 24/7 emergency callout services in our coverage area.
Quotes & Pricing
How much does installation cost?
It depends on the system and property. Contact us for a free site survey and no-obligation quote.
Are your quotes fixed?
Yes. Once we assess your space and send you a quote, there are no hidden charges — just clear pricing.
Quotes & Pricing
Do your systems come with warranty?
Yes. We offer up to 10 years warranty on installations when maintained as per manufacturer guidelines.
Do you provide support after installation?
Absolutely. We’re just a phone call away — whether you need advice, servicing, or future upgrades.